We are an independently owned E-Commerce company with the following mission statement:

 

 

How we achieve the goal of our mission statement is an interesting story. We travel to numerous trade shows (conventions) throughout the country continually during the year searching for the manufacturers that have the highest quality product. Once determined which manufacturers have the best product we will start the process of negotiating prices for you the consumer. What we are looking for is a blend of high quality and low prices. In essence, for convenience purposes, we take the shopping aspect of looking for replacement cushions out of your hands. We do the shopping for you! This is an ongoing and continuous process as we believe that competition for manufacturers to put their products on our site will benefit you the consumer with higher quality and better pricing.

 

Let's not forget about the customer service part of our mission statement. We guarantee that if you contact us (toll free number, email, fax, "contact us" form on site) we will reply to you within 24 hours! Our intent for prospective customers is to have all of your questions answered so you can comfortably make an informed decision. Our intent for existing customers is for you to be 100% satisfied with your pet supplies. Repeat business and word of mouth advertising are very important to us and we can't achieve this without 100% customer satisfaction.

 

Thank you for visiting our site and we hope you enjoy your shopping experience with us and remember PAMPER YOUR PET TODAY!